Things to Look for before selecting Towing Company
No one wants to have to call a car towing company, but sometimes it’s necessary. If your car has broken down or you have some other reason to get it towed, there are some things you should think about when looking for a towing company. Here are five things to look for before you hire one:
1. Where are they and how fast can they get to you?
This is particularly an issue if you are stuck on the side of the road with a flat tire or are out late at night. One of the first things you want to ask when looking for car towing is how quickly they can get to you. This is also a good time to find out exactly where the company is located and where they will take your vehicle. Since towing companies frequently charged by the mile, the answers to these questions greatly affect the answer to the next one.
2. How much will it cost?
If a company is reliable, they should be able to give you a cost estimate. Ask about whether the estimate covers everything, including taxes, and be aware that after-hours service may carry an extra charge. Be sure to ask if there are any hookup fees. This is also a good time to find out what payment methods are accepted by a particular company to make sure you’re covered.
3. Find out about insurance.
When it comes to insurance, there are two things you want to check. First, will this towing company work with your insurance company? Even if they don’t, you may still want to hire them; but this will affect your costs, read more about towing at https://www.tdlr.texas.gov/towing/consumerinfo.htm. Second, do they have insurance to cover accidents or damages that may occur while they have charge of your car?
4. Do they have the right trucks for the job?
Some cars can only be moved with a certain type of tow truck. For example, cars with all-wheel drive must go on a flatbed tow truck. Trying to tow them with a hook and chain truck can cause serious damage. Before you ever have a problem, find out what kind of tow truck your vehicle requires so that when you call you can be sure a company has what you need.
5. How much experience do they have?
You may not have time to search through customer reviews and find just the right company in the same way that you would look for a restaurant. You might have to make the decision fairly quickly, so it can help to ask how long the company has been in the business of towing cars. Businesses that have been around for a while will have lots of experience with different situations and are unlikely to be making major mistakes.
Car towing service is available everywhere, but it’s important that you feel comfortable turning over your vehicle to a stranger with a tow truck. Ask about price, find out how long they’ve been in business, and make sure you understand the insurance situation. You’ll be on your way to getting your car fixed in no time.